Shipping Information

We aim to deliver your order as quickly and efficiently as possible. Please read below for full details regarding processing times, shipping estimates, and customs policies.

Processing Time

All orders are processed within 24 hours to 3 business days, excluding weekends and public holidays. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Estimated Shipping Time

Domestic Shipping:

• 80% of orders: Arrive within 3–8 business days

• 15% of orders: Arrive within 5–12 business days

• 5% of orders: May take over 16 business days

International Shipping:

Standard international shipping typically takes 7–20 business days. Delivery times may vary based on your location and unforeseen circumstances, including customs clearance delays.

Important Information

• Accurate Shipping Details: Please double-check your shipping address at checkout. We are not responsible for delays or lost packages caused by incorrect information provided by the customer.

• Shipping Schedule: Orders are processed and shipped Monday through Friday. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Fees

• United States: Enjoy free shipping on all orders over $90.

• International Orders: Shipping fees are calculated based on the weight and size of your items at checkout.

Customs Clearance Issues

IMPORTANT NOTICE: Due to recent changes in customs regulations in certain countries (including USA, Canada, Australia, the UK, and parts of Europe), delays may occur during customs clearance. These are beyond our control, and we cannot be held responsible for any related delays.

Once a shipment reaches your country, local customs handle the clearance and delivery. Any delays or additional charges incurred during this process are the responsibility of your local customs authorities, not ours.

We appreciate your understanding and patience during any customs-related delays.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number. You can track your package by clicking the link in the email or by logging into your account on our website.